인재도 많고 경쟁도 많은 이 사회에, IT업계인재들은 인기가 아주 많습니다.하지만 팽팽한 경쟁률도 무시할 수 없습니다.많은 IT인재들도 어려운 인증시험을 패스하여 자기만의 자리를 지키고 있습니다.우리ITExamDump에서는 마침 전문적으로 이러한 IT인사들에게 편리하게 시험을 패스할수 있도록 유용한 자료들을 제공하고 있습니다.
꿈을 안고 사는 인생이 멋진 인생입니다. 고객님의 최근의 꿈은 승진이나 연봉인상이 아닐가 싶습니다. Cisco인증 642-241시험은 IT인증시험중 가장 인기있는 국제승인 자격증을 취득하는데서의 필수시험과목입니다.그만큼 시험문제가 어려워 시험도전할 용기가 없다구요? 이제 이런 걱정은 버리셔도 됩니다. ITExamDump의 Cisco인증 642-241덤프는Cisco인증 642-241시험에 대비한 공부자료로서 시험적중율 100%입니다.
인재가 넘치는 IT업계에서 자기의 자리를 지켜나가려면 학력보다 능력이 더욱 중요합니다.고객님의 능력을 증명해주는 수단은 국제적으로 승인받은 IT인증자격증이 아니겠습니까? Cisco인증 642-241시험이 어렵다고 하여 두려워 하지 마세요. IT자격증을 취득하려는 분들의 곁에는ITExamDump가 있습니다. ITExamDump의Cisco인증 642-241시험준비를 하시고 시험패스하여 자격증을 취득하세요. 국제승인 자격증이라 고객님의 경쟁율을 업그레이드 시켜드립니다.
시험 번호/코드: 642-241
시험 이름: Cisco (Unified Contact Center Enterprise Design (UCCED))
당신이 구입하기 전에 시도
일년동안 무료 업데이트
100% 환불보장약속
100% 합격율 보장
Q&A: 130 문항
업데이트: 2014-01-19
ITExamDump를 선택함으로, ITExamDump는 여러분Cisco인증642-241시험을 패스할 수 있도록 보장하고,만약 시험실패시 ITExamDump에서는 덤프비용전액환불을 약속합니다.
ITExamDump에서 Cisco인증 642-241덤프를 구입하시면 퍼펙트한 구매후 서비스를 제공해드립니다. Cisco인증 642-241덤프가 업데이트되면 업데이트된 최신버전을 무료로 서비스로 드립니다. 시험에서 불합격성적표를 받으시면 덤프구매시 지불한 덤프비용은 환불해드립니다.
642-241 덤프무료샘플다운로드하기: http://www.itexamdump.com/642-241.html
NO.1 Which two of the following are not parts of the Cisco Unified Communications Manager device
pool configuration? (Choose two.)
A.primary Cisco Unified Communications Manager group
B.SRST reference
C.region
D.location
E.Media Resource Group List
Correct:A D
Cisco 642-241최신덤프 642-241 dump
NO.2 When the Cisco Unified Contact Center Enterprise system transfers a call to the Cisco Unified IP
IVR to queue the call using a translation route to VRU, what label is sent to the routing client?
A.Cisco Unified Contact Center Enterprise Busy label
B.Cisco Unified IP IVR CTI port
C.Cisco Unified Communications Manager MTP
D.Cisco Unified Communications Manager CTI route point
Correct:D
Cisco 642-241최신덤프 642-241 dump
NO.3 When sizing the Cisco Unified Communications Manager cluster in a Cisco Unified Contact
Center Enterprise solution with the Cisco Unified IP IVR, which factor must be taken into account?
A.the number of dialed numbers configured in the Cisco Unified Contact Center Enterprise Call Router
B.the maximum number of concurrent calls in progress in the Cisco Unified IP IVR, serviced by CTI ports
C.the number of Run VRU script nodes executed by the Cisco Unified Contact Center Enterprise routing
script once the call is terminated in the Cisco Unified IP IVR
D.the total number of CTI route points, CTI ports, and BHCAs associated with the Cisco Unified IP IVR
E.the maximum number of concurrent agents in the Cisco Unified Contact Center Enterprise system
Correct:D
Cisco 642-241최신덤프 642-241 dump
NO.4 Which protocol does the Cisco Unified ICM use to interface with the Cisco Unified
Communications Manager in the Cisco Unified Contact Center Enterprise solution?
A.AXL
B.SIP
C.H.323
D.JTAPI
E.SOAP
Correct:D
Cisco 642-241최신덤프 642-241 dump
NO.5 Which two configuration tasks are necessary in the Cisco Unified Communications Manager for
the Cisco Unified Contact Center Enterprise solution? (Choose two.)
A.configure agent IP phone, supervisor IP phone, and CTI route points
B.configure agent ID, supervisor ID, and system administrator password
C.configure agent, supervisor, and CTI user accounts
D.configure scripts for call routing
E.configure call routing to agents
F.configure device associations of agent phones and CTI devices with the PG user
Correct:A F
Cisco 642-241최신덤프 642-241 dump
NO.6 Which of the following Cisco Unified Customer Voice Portal call-flow models does not require a
Cisco IOS-based VoiceXML Gateway?
A.Standalone Self-Service
B.Cisco Unified Customer Voice Portal Call Control
C.Cisco Unified Customer Voice Portal Call Control with Queue and Collect
D.Cisco Unified Customer Voice Portal Call Control with Queue and Self-Service
E.Cisco Unified Contact Center Enterprise Network Interface Controller-based Call Control with Cisco
Unified Customer Voice Portal Queue, Collect, and Self-Service
Correct:B
Cisco 642-241최신덤프 642-241 dump
NO.7 Which type of user access is not controlled by Microsoft Windows Active Directory in Cisco
Unified Contact Center Enterprise?
A.agent login
B.supervisor login
C.WebView user login
D.service account login
Correct:A
Cisco 642-241최신덤프 642-241 dump
NO.8 In a Cisco Unified Contact Center Enterprise design, the customer requires that agents are able
to make personal outbound calls from their Cisco IP phone, but they do not want to allow the
agent to use their ACD line for these calls. How would this requirement be addressed given the
following: Agent ACD Line: 1000 (DN) Allow PSTN calling search space: Allows outbound calls to
PSTN. Block PSTN calling search space: Blocks outbound calls to PSTN.
A.add second line on IP phone with DN 1000, but in different partition, allow PSTN calling search space
B.add second line on IP phone with DN 1000, but in same partition, block PSTN calling search space
C.add second line on IP phone with DN 2000, but in different partition, allow PSTN calling search space
D.add second line on IP phone with DN 2000, but in same partition, block PSTN calling search space
Correct:C
Cisco 642-241최신덤프 642-241 dump
NO.9 Which of the following configurations are supported with the Cisco Unified Contact Center
Enterprise solution?
A.Cisco Agent Desktop with Communications Manager Attendant Console
B.Cisco Agent Desktop without Communications Manager Attendant Console
C.Cisco CTI Object Server Agent Desktop with Communications Manager Attendant Console
D.Cisco Siebel Driver/CRM Desktop with Communications Manager Attendant Console
Correct:B
Cisco 642-241최신덤프 642-241 dump
NO.10 Which of these functions is not a function of the Cisco Unified Contact Center Enterprise
solution?
A.reporting with WebView
B.CTI desktop functionality for agent state control
C.call-routing functionality based on real-time conditions
D.instructing queue points to play specific messages to callers
E.accepting media streams and acting as a conference bridge
Correct:E
Cisco 642-241최신덤프 642-241 dump
ITexamdump의 LOT-442덤프의 VCE테스트프로그램과 HP5-T01D덤프는 한방에 시험을 패스하도록 도와드립니다. ITexamdump 에서는 최신버전의 MB6-871시험에 대비한 고품질 덤프와 HP0-J65시험 최신버전덤프를 제공해드립니다. 최고품질 00M-617시험자료는 100% 간단하게 시험패스하도록 최선을 다하고 있습니다. IT인증시험패스는 이토록 간단합니다.
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